… with standardized service packages
With our core products EPOC® Suite and BCS®Suite, you are also supported after integration and subsequent commissioning, with the aim of maintaining optimum operation.
Our demand-oriented service packages ensure that the high performance of your plant is continuously available.
We put together the appropriate service packages to match the implemented solution and your structure.
The basic package is a prerequisite for all other packages that can be optionally combined.
Individualised service packages
When using optimal connection to the cloud (for example with the CONENGA product DARO®Suite – Data Analytics Reporting & Optimisation-Suite), the following services are provided.
Monthly / quarterly evaluations are designed as reports and provide precise information on the performance and environmental performance of the plant.
This makes it possible to intervene at an early stage in the event of declining performance. Furthermore, the performance of the system is illustrated and made comparable. It is possible to track trends and identify optimisation potential.
Online Live Performance Cockpit
When using appropriate modules of the DARO®Suite, all information that is also available in semi-automated reports can be viewed online.
Via the organisation-specific authorisation structure with secure two-factor authentication, authorised persons can have the performance and environmental data permanently available and displayed in the form that is relevant for decision-making.
With both versions, the customer is provided with a holistic view of the system performance and a data-based decision-making basis. The information design is adapted to the needs of the user.