Service
Our comprehensive services guarantee the optimum maintenance of the products we supply. This includes regular updates, maintenance and servicing to ensure the operational reliability of your systems and reduce downtimes.
We also offer extended services such as data analysis, emission measurements, training for your operating personnel and the development of safety concepts. In the event of unexpected operating conditions, we will provide you with rapid assistance and support you with optimizations to reduce costs and improve performance. Our solutions help to increase system availability and run your company successfully.
Melanie Schwarz
I am happy to be there for you!
Melanie Schwarz is your contact for all services.
Discover our basic package
Basic service package
As a customer of our EPOC® Suite and BCS® Suite, you can benefit from a long-term partnership in the form of our basic service package. This guarantees optimum operation of your systems even after integration and commissioning.
Tailor-made support & optimization services
In addition to the basic package, we also provide you with support and optimization solutions. Individually tailored to your structure and implemented solution! This ensures that the performance of your system is continuously guaranteed.
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